Went during off-hours so we didn't run into a crowd. Apparently the employees see slower hours as times to sit around with their fingers in their butts doing nothing. Children were running in and out of the Laser Maze, hitting all the buttons on the computer outside (they even blue-screened it) and no one bothered to stop them.
I paid to use the facilities and apparently I didn't need to if i just wanted to run around and do whatever with no staff to stop me.
Don't ever get food there. Walked up to the counter no one else eating or ordering, placed my order which was a pizza, fried pickles and mushrooms. 2 other families ordered after me which was with our party and then some more people after that. It took an hour and 40 minutes to get our food. Went up twice to ask about our food and was told it would be 10 more minutes each time. Everyone after us already had their food and was bigger orders than ours. Finally spoke to girl back behind the window and they didn't even have our pizza in the oven. Got the hateful manager lady back there and she was so rude and was acting like it was our fault. Now mind you at this point they still didn't have our pizza in the oven. Finally another guy manager went back there and gave me half my money back and an hour and 40 minutes later we had our pizza, which I was scared to eat after we saw all those people back there laughing and staring at us. One of the problems was all the people back there were on their cellphones and also thought the whole situation was funny. Instead of trying to make things right and give good customer service that girl was so rude and hateful. Also my kids lost all that play time on their cards because of this fiasco. Will never eat there again and don't know if I will come there again period. Very rude and immature workers there in the kitchen!!
Love going here with my family to either go bowling or play the games or for a birthday party....my kids have had their birthday party's there several times always have a great time
Employee put us on a bowling lane RIGHT NEXT TO OTHER PEOPLE when there were literally only two groups there. There were a ton of empty lanes to put us on.
Had grandson's 4th birthday party here. It was very adequate for that purpose. Kids had a good time but I can't say there was really anything special about the place.
The first year Bo's was here it was nice. Now the employees are rude, the machines are always broke, and the prices have went up for games that are either broken or not worth the cost. Thinking about investing my money at the new attraction in hudson
Not a good value and employees don't seem motivated.
Bo S Family Entertainment is a US Bowling Alley based in Lenoir, North Carolina. Bo S Family Entertainment is located at 1115 Blowing Rock Blvd, Lenoir, NC 28645, USA.
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